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Participant
Jun 18, 2024 1:01 AM UTC
Question

Adobe XD crashes when working with large files on macOS Sonoma.

Adobe XD crashes when working with large files on macOS Sonoma.

I have attached the crash log. Please review it.


    1 reply

    justlearn
    Community Expert
    Community Expert
    Jan 18, 2025 1:26 AM UTC

    @cheng25242514811q are you still having problems? I recently commented on a YouTube video for someone who was converting their files from XD to Figma, and they said it took two hours to do so.... 

    I wonder.... was there any images in the XD file? Were the images optimized for the web? For example, one could use a large, high-resolution image (like a 10"x8" image at 300ppi) and place within smaller shape in XD (like a 2.5"x2" shape). But if the image isn't optimize properly, XD may retain the original image data, leading to slow processing and potentially larger file sizes.

    So, if you had a lot of images that weren't optimized, that could be one of the reasons for 810 seconds of delay (approximately 14 minutes!)

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