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Participating Frequently
Oct 4, 2020 10:33 AM UTC
Answered

Adobe XD crashes while editing text in Right-to-left language

Hi,

 

Whenever I try to write anything in Hebrew the program crashes the moment I write more than one letter.  

Attached here is a video showing the events leading up to the crash:

 

 

 

 

 

 

 

 

 

 

 

 

 

Font used is Helvetica Neue, the program's default.

 

I'm on MacOS Catalina, Version 10.15.6

I'm using XD's latest version, 33.1.12. I tried reverting back to 33.0.12 and 32.2.22 as well to see if the problem persists, and still exists there as well.

 

Please help me address this issue and find a fix.

 

Thank you,

Ophir

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Mihnea Ovidenie
Mihnea OvidenieCorrect answer
Participating Frequently
Oct 6, 2020 5:04 AM UTC

Hi,

 

Ok. I filed an issue and we will take a look into it asap. Did i understand correctly that the problem exists in 32.2 as well?

 

Cheers,

M. 

10 replies

Mihnea Ovidenie
Participating Frequently
Oct 6, 2020 4:32 AM UTC

Hi,

 

I am sorry to hear that. If i saw correctly, it happened when using area text. Does it happen if you are using point text?

 

Cheers,

M.

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Ophir S.Author
Participating Frequently
Oct 6, 2020 4:57 AM UTC

Hi,

 

Yes, it happens, but not immediately - I can use the program for a short while without any problem (a couple of minutes) and then suddenly it collapses.

 

Thanks,

Ophir

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Mihnea Ovidenie
Mihnea OvidenieCorrect answer
Participating Frequently
Oct 6, 2020 5:04 AM UTC

Hi,

 

Ok. I filed an issue and we will take a look into it asap. Did i understand correctly that the problem exists in 32.2 as well?

 

Cheers,

M. 

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Ares Hovhannesyan
Community Expert
Community Expert
Oct 4, 2020 2:30 PM UTC

Can you share full comments and details that have been hided in alert note. They can be helpfull to investigate problem.

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Ophir S.Author
Participating Frequently
Oct 4, 2020 2:42 PM UTC
Please download the attached file to view this post
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