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Davide_Bertolini
Participant
Apr 9, 2021 11:21 AM UTC
Question

Adobe XD crashes with in 2 sec after opening.

the problem is that I installed it on creative cloud desktop, and when I open it it closes after 2 seconds. how can I do?

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1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
Apr 12, 2021 10:11 PM UTC

Hi there,

 

We are sorry to hear you are unable to open XD. We would request you to please sign out of the Creative Cloud Desktop app and XD, restart the machine and then sign back in. If that doesn't help, please try to download from here: https://www.adobe.com/products/xd/pricing/individual.html

 

Let us know if that helps.

 

Thanks,

Harshika

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