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Participant
December 10, 2020
Question

Adobe XD Crashing

  • December 10, 2020
  • 1 reply
  • 280 views

Hi giuys,
Don't now what happend suddenly my adobe xd is crashed and not opening.
I'm using Windows 10 Pro, and using the latest version of Adobe XD. 
Please help me with that.
Regards 
Uzair Ahmed

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1 reply

Rishabh_Tiwari
Legend
December 10, 2020

Hi Uzair,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The exact version of XD.
  2. Is it crashing while working on a specific file or multiple files?
  3. Is it crashing while doing a specific task or it's crashing randomly?
  4. If XD is updated to the latest version which is 35.2, please collect and share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Regards

Rishabh