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PriyankaAtodariya
Participant
Aug 16, 2021 5:16 AM UTC
Question

Adobe XD crashing

I am having a problem with Adobe XD. It continues crashing after an update and whenever I try to edit a component or text. I've removed the Type kit fonts as well as duplicate fonts from my windows laptop. This solution is available on the adobe community (https://community.adobe.com/t5/adobe-xd/updated-xd-can-t-modify-add-text-crash/td-p/9546154). This solution worked for me only for one day.
 I was working on three XD documents at the same time the other day. and Suddenly the XD screen became fuzzy, and it was forced to shut down.

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    3 replies

    hsabino1
    Participating Frequently
    Aug 17, 2021 1:04 AM UTC

    This its working for me:

     

    Download Radio Silence App

     

    Disable internet connection of this apps

     

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    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    Aug 16, 2021 4:26 PM UTC

    Hi there,

     

    We're so sorry to hear about the trouble. Please share a few more details like:

     

    1. The version of XD & OS.
    2. Is this happening on a specific file or multiple files?
    3. If you have Windows OS, please ensure that you have the latest updates installed for OS.
    4. Please ensure that you have the latest display drivers as per the manufacturer's website.

     

    We're here to help, just need more details.

     

    Regards

    Rishabh

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    PriyankaAtodariyaAuthor
    Participant
    Aug 17, 2021 5:08 AM UTC

    1.Adobe XD  version : 42.1.22 Widnows 10 Os
    2. Its is happening with multiple files.

    3. yes my windows is licenced and it's up to date.

    4. Display Drivers are also up to date.

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