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CRiosRST
Inspiring
November 16, 2020
Question

Adobe xD crashing on load and file open

  • November 16, 2020
  • 4 replies
  • 745 views

I Can launch xD and create a new project but I'm unable to open any of my existing projects. It causes the entire application to just close. Need help ASAP!

 

Windows 10

 

No issues on Friday. Monday can't do any work...

This topic has been closed for replies.

4 replies

C
CRiosRSTAuthor
Inspiring
November 16, 2020

Updated didn't work but uninstalling and reinstalling seems to have fixed whatever the issue was. Have had a project up and have been working on it for 3 minutes. Will update if it crashes again.

Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity Expert
Community Expert
November 16, 2020

Suggestions

Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

C
CRiosRSTAuthor
Inspiring
November 16, 2020

Trying to uninstall xD and reinstall. Will report back.

C
CRiosRSTAuthor
Inspiring
November 16, 2020

After the update the files appear to be loading, but within 15 seconds are so the application closes.

C
CRiosRSTAuthor
Inspiring
November 16, 2020

Saw there is an update available. Updating now. Will report back.

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