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E
envereren
Participant
June 27, 2020
Question

Adobe XD crashing on Mac High Sierra while launching.

  • June 27, 2020
  • 1 reply
  • 579 views

I've got macbook pro mid 2013.

 

When new version of adobe XD updated on my mac, it start to crash when I try to launch it.

 

I already tried to reinstall, disconnect to internet and open again. But adobe xd just bounce on doc.

 

I wonder if there is a solution without upgrade my macOS version.

 

<The Title was renamed by moderator>

 

This topic has been closed for replies.

1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
June 30, 2020

Hi there,

 

Sorry to hear you are facing crash issues with XD on your mac system. Would you mind doing a fresh uninstall and reinstall of XD using this link: https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html and share results with us?

 

We will try our best to help.

 

Thanks,

Harshika

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