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chris.bannu
Known Participant
June 7, 2020
Question

Adobe XD Crashing while saving

  • June 7, 2020
  • 2 replies
  • 316 views

Jesus Christ, XD is turning into a mess. Been a fan, now it's just frustrating. Seriously, crashing while trying to save? Don't you hire any testers at all?

 

{Renamed By MOD}

    This topic has been closed for replies.

    2 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    June 29, 2020

    Hi Chris,

     

    We would like to follow up on your issue. Would you mind confirming if your issue has been resolved or do you need further assistance from us?

     

    We would be happy to help.

     

    Thanks,

    Harshika

    0
    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    June 8, 2020

    Hi Chris,

     

    We're so sorry to hear about the trouble. I'd request if you can share a few more details like:

     

    1. A screenshot of the About XD info page.
    2. The version of the Operating System.
    3. Is it crashing while saving the file locally or on the cloud or on both?
    4. Is this happening with a specific file or multiple files?

     

    We're here to help, just need more info.

     

    Regards

    Rishabh

    0
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