ADOBE XD DECKSTOP PREVIEW TURNED BLACK

Forum|Forum|7 years ago
October 1, 2018
4 replies
2561 views

Hello friends -

When I go in prototype mode with Adobe XD and I press play, all my dartboards are filled with black. I had no problem at all up until yesterday and I was bale to see all my wired art boards. Now just black rectangles. Thank you for the help in advance!!

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Correct answer Nina_Ramos_Harrison

This issue as it turns out was a bug in 10.14.1 Beta 4 of macOS. As of today 10/23/2018 Beta 5 has been released and fixes this issue. Cheers!

M

maurom12878866Author

Participating Frequently

i have mac OS 10.13.6

I am basically stuck with my work and can't prototype anything.

Preran

Legend

Was your issue resolved? If you are still looking for help, I suggest getting in touch with our tech support team directly using this link Contact Customer Care

You could also try uninstalling Adobe XD using the CC cleaner Use the Creative Cloud Cleaner Tool to solve installation problems , and reinstalling it.

Thanks,

Preran