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Participant
November 30, 2023
Question

Adobe XD Doesnt's show up under apps.

  • November 30, 2023
  • 2 replies
  • 295 views

I recently got an Adobe subscription for all Adobe products. Adobe XD is also available under my plan which shows on my profile when accessed from a browser, but it doesn't show up under the Creative Clouds desktop app. I saw somewhere that it has to do with the Adobe version being listed as a 32-bit subscription. My system is 64-bit. How do I change my Adobe subscription to 64-bit? I couldn't find the option under profile settings.

    This topic has been closed for replies.

    2 replies

    Participant
    December 2, 2023

    No support from chat whatsoever. This is ridiculous, why pay for something and you cant get it. ADOBE XD is NOT available for download.

    Community Expert
    December 1, 2023

    Can you try getting in touch with Adobe help via chat?

    Participant
    December 2, 2023

    They disconnected the chat when I asked for help on this. 

    Community Expert
    December 2, 2023

    That's terrible, sorry to her that. Can Adobe guys here help...?