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hildo0101
Participant
Mar 25, 2021 2:13 PM UTC
Answered

Adobe XD - erro (131)

hy everyone, my adobe xd has a problem don't share the prototype and show mesage - Sharing is not available at the moment try later error (131)

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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Apr 5, 2021 4:29 PM UTC


    Hi there,

     

    Sorry for the delay in response and thanks for sharing the asked information. Could you please try the steps suggested here: https://helpx.adobe.com/xd/kb/cannot-use-share-feature.html#error-codes and let us know if that helps?

     

    Thanks,

    Harshika

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    4 replies

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    Mar 25, 2021 5:48 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Could you please share a few more details like:

     

    1. The version of XD and OS.
    2. Is it happening with multiple files or a specific file?
    3. Are you connected to a private network or a work network?
    4. Please try rebooting the computer and check if you are able to publish the prototype.

     

    Regards

    Rishabh

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    hildo0101Author
    Participant
    Mar 25, 2021 6:22 PM UTC
    1. The version of XD and OS. winows 10 Pro Adobe XD 38.0.12.13
    2. Is it happening with multiple files or a specific file? All files
    3. Are you connected to a private network or a work network? Private network
    4. Please try rebooting the computer and check if you are able to publish the prototype. - already did and continued without sharing prototype
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    hildo0101Author
    Participant
    Mar 25, 2021 6:35 PM UTC

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