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Participant
Mar 16, 2021 9:22 AM UTC
Answered

Adobe XD.... Error 404: Asset not found

Is there a way to access the history of the Adobe XD files....I'm just  getting an error message: "Error 404: Asset not found" when i click the project image in the cloud document page.

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Mar 16, 2021 7:09 PM UTC

    Hi there,

     

    Thanks for reaching out. Could you please check if you are able to see the file here https://assets.adobe.com/cloud-documents and if it was deleted, please check the deleted section. Apart from that, you can also check these temp Location for autosave in XD:

    Windows :  \Users\username\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState

    macOS: ~/Library/Application Support/Adobe/Adobe XD CC

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Mar 16, 2021 7:09 PM UTC

    Hi there,

     

    Thanks for reaching out. Could you please check if you are able to see the file here https://assets.adobe.com/cloud-documents and if it was deleted, please check the deleted section. Apart from that, you can also check these temp Location for autosave in XD:

    Windows :  \Users\username\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState

    macOS: ~/Library/Application Support/Adobe/Adobe XD CC

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

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