Adobe XD Error 86 - Unable to open local files

Question

I have 4 local files that are showing an Error 86 when i attempt to open them. This is the first time ive experienced this issue. the last time i was able to open these files was about a month ago.

i have attached the log for this.

i have already tried uninstalling and reinstalling Xd as well as Creative cloud with no luck.

Any help would be appreciated!

Rishabh_Tiwari · Answer

Hi there,

Sorry to hear about the trouble. Please share a few more details like:

The version of XD and OS.
Are these files saved locally on the system hard drive or on any network folder synced locally?
I can't see any attached logs, so please collect system logs(https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html) and add them to a shared location like Google Drive or DropBox and along with the files on which you are getting error 86. I'll escalate it further.

Note: Please share the link of the shared location through DM. To send the DM, please click on my name and then send a message. While sending the message, please add this discussion link.

Regards

Rishabh

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