Adobe XD error 87 and other things

Question

Hi, when I lauch Adobe XD, I don't see anymore all my files and folders (on the cloud). I can only see the "recents" one (maybe local one).
I can see my onlin files on assets.adobe.com, but when I try to open it, I have an error 87.

Could you help me please?
Thanks a lot,

Caroline

Mac OS 10.14.5
Adobe XD 45.1.62.3 x64

Ares Hovhannesyan · Answer

- Adobe XD error 87 means that the app failed to update or install
- Possible causes are corrupted files, insufficient disk space, or network issues
- To fix it, you can try these steps:
- Restart your computer and try again
Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
- Check your internet connection and firewall settings
- Download and install the latest version of Adobe XD from the official website

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