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June 17, 2019
Answered

Adobe XD error whilst saving - Error 49

  • June 17, 2019
  • 2 replies
  • 14881 views

Hi,

Whenever I try to save my Adobe XD project I get the following error.

There was an error saving the file MockupV7.xd

(Error code: 49)

I am attempting to save the file locally as I usually do and now it's not working.

Any help would be appreciated.

Thanks,

James

This topic has been closed for replies.
Correct answer Preran

For all of you that are facing this issue, try the solutions in the following order:

 

 

Note: To get in touch with Adobe Support directly use this link Contact Customer Care  Use the chat button to get started.

 

Other solutions that have helped some users:

  1. Rename your cloud files after downloading a copy to your local computer: Will retain local changes but break links to other docs
  2. Clear temp files. You will lose latest changes to your doc and the doc will revert to the last saved version.
    • Quit all adobe related processes
    • Click start type 'run' or an equivalent in your os language
    • Enter %temp%
    • Delete all files in the local/temp folder that shows up
    • Click start type 'run' or an equivalent in your os language
    • Enter 'temp'
    • Delete all files in the temp folder that shows up
    • Reboot + relaunch cc and xd

2 replies

Preran
Community Manager
PreranCommunity ManagerCorrect answer
Community Manager
September 12, 2019

For all of you that are facing this issue, try the solutions in the following order:

 

 

Note: To get in touch with Adobe Support directly use this link Contact Customer Care  Use the chat button to get started.

 

Other solutions that have helped some users:

  1. Rename your cloud files after downloading a copy to your local computer: Will retain local changes but break links to other docs
  2. Clear temp files. You will lose latest changes to your doc and the doc will revert to the last saved version.
    • Quit all adobe related processes
    • Click start type 'run' or an equivalent in your os language
    • Enter %temp%
    • Delete all files in the local/temp folder that shows up
    • Click start type 'run' or an equivalent in your os language
    • Enter 'temp'
    • Delete all files in the temp folder that shows up
    • Reboot + relaunch cc and xd
HARSHIKA_VERMA
Community Manager
Community Manager
June 17, 2019

Locking this thread as a duplicate. Error code: 49 can't save file