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Participant
August 1, 2021
Question

Adobe XD file work very slowly

  • August 1, 2021
  • 2 replies
  • 501 views

Hi
I have a specific Adobe XD file that very slows down the software and crashes the computer

What should I do?

This topic has been closed for replies.

2 replies

Participating Frequently
August 2, 2021

Absolutely the same issue here:

 

  1. Version 42.0.22;
  2. It's happening across any file I open. Albeit most of our files are of similar complexity and size - generally 2 to 6 artboards, each containing a web design. This doesn't seem excessive, and has never previously been an issue;

 

It's vitally important that this is resolved as swiftly as possible. At present XD is literally unworkable - I click on a page element and the application freezes for around 30 seconds. And other applications become unresponsive as XD is constantly pushing the CPU to 100%.

Ares Hovhannesyan
Community Expert
Community Expert
August 3, 2021

What is your OS and hardware?

Ares Hovhannesyan
Community Expert
Community Expert
August 1, 2021

Can you check in OS Task Manager how many xd active processes you have while operating that file?

HadarZAuthor
Participant
August 2, 2021
Hi here is a screenshot with the details:
[image: image.png]
Ares Hovhannesyan
Community Expert
Community Expert
August 2, 2021

Can't find attached file. What you mean under "specific XD file". Does it contain many artboards, pages, images or animations?