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Participant
August 1, 2021
Question

Adobe XD file work very slowly

Hi
I have a specific Adobe XD file that very slows down the software and crashes the computer

What should I do?

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6 replies

Participating Frequently
August 2, 2021

Absolutely the same issue here:

 

  1. Version 42.0.22;
  2. It's happening across any file I open. Albeit most of our files are of similar complexity and size - generally 2 to 6 artboards, each containing a web design. This doesn't seem excessive, and has never previously been an issue;

 

It's vitally important that this is resolved as swiftly as possible. At present XD is literally unworkable - I click on a page element and the application freezes for around 30 seconds. And other applications become unresponsive as XD is constantly pushing the CPU to 100%.

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Ares Hovhannesyan
Community Expert
Community Expert
August 3, 2021

What is your OS and hardware?

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Ares Hovhannesyan
Community Expert
Community Expert
August 1, 2021

Can you check in OS Task Manager how many xd active processes you have while operating that file?

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HadarZAuthor
Participant
August 2, 2021
Hi here is a screenshot with the details:
[image: image.png]
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Ares Hovhannesyan
Community Expert
Community Expert
August 2, 2021

Can't find attached file. What you mean under "specific XD file". Does it contain many artboards, pages, images or animations?

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