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Participant
May 5, 2025
Question

ADOBE XD Files gets corrupted every few months

  • May 5, 2025
  • 1 reply
  • 174 views

I collaborate with two other people on three different XD files for various projects. Every few months, the files become corrupted without any clear cause. We’re always online and avoid doing anything unusual in XD, but this has been an ongoing issue for the past two years. It’s becoming increasingly frustrating for our team. (no plugins or third party tools pure XD)

1 reply

creative explorer
Community Expert
Community Expert
May 25, 2025

@Durieu2799448049wt This has happens to me as well...Even if you're "always online," intermittent drops, packet loss, or highly congested network conditions can disrupt the real-time syncing process that XD relies on for collaborative documents. This can lead to incomplete saves or conflicting data. Firewalls or VPNs could also be contributing. Sometimes, Adobe XD files, especially when cloud-shared, rely on the Creative Cloud desktop app's syncing mechanism. If this sync process gets stuck, becomes corrupted, or encounters conflicts on any of the collaborators' machines, it can lead to file integrity issues. 

So, these days, I work and save to my local computer, and share when the time comes. 

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