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Participant
Feb 10, 2022 8:39 AM UTC
Answered

Adobe XD Files missing on Creative Cloud

 

Hello Guys, 

 

I tried collaborating with a friend, page went blank as seen below amidst the other files its been an issue for a while now.

 

Kindly Help.

 

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mhiremat@adobe.comCorrect answer
Community Manager
Feb 15, 2022 4:58 AM UTC

Hi Africa,

Thank tou for contacting us, Please check for the core sync in the Creative cloud desktop to sync to completely and also make sure that co-editing file is saved to cloud properly, OR just Quit XD and Relaunch.

Hope it helps

 

Regards,

Ashwini

1 reply

mhiremat@adobe.comCommunity ManagerCorrect answer
Community Manager
Feb 15, 2022 4:58 AM UTC

Hi Africa,

Thank tou for contacting us, Please check for the core sync in the Creative cloud desktop to sync to completely and also make sure that co-editing file is saved to cloud properly, OR just Quit XD and Relaunch.

Hope it helps

 

Regards,

Ashwini

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