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Africa Prudential
Participant
February 10, 2022
Answered

Adobe XD Files missing on Creative Cloud

  • February 10, 2022
  • 1 reply
  • 311 views

 

Hello Guys, 

 

I tried collaborating with a friend, page went blank as seen below amidst the other files its been an issue for a while now.

 

Kindly Help.

 

{Renamed By MOD}

    This topic has been closed for replies.
    Correct answer mhiremat@adobe.com

    Hi Africa,

    Thank tou for contacting us, Please check for the core sync in the Creative cloud desktop to sync to completely and also make sure that co-editing file is saved to cloud properly, OR just Quit XD and Relaunch.

    Hope it helps

     

    Regards,

    Ashwini

    1 reply

    M
    Community Manager
    mhiremat@adobe.comCommunity ManagerCorrect answer
    Community Manager
    February 15, 2022

    Hi Africa,

    Thank tou for contacting us, Please check for the core sync in the Creative cloud desktop to sync to completely and also make sure that co-editing file is saved to cloud properly, OR just Quit XD and Relaunch.

    Hope it helps

     

    Regards,

    Ashwini

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