Adobe XD Freezes and not running.

Yes. I tried all those things that you have given. But still, it is not opening. When I click XD it only creates a white box for opening and then closes the application. I am using Windows 10 Pro Version 10.0.18362 Build 18362 and xd version is Adobe XD 21.0.12.11. I got two report in my event viewer.

1)

Source

Adobe XD

Summary

Stopped working

Date

‎7/‎19/‎2019 8:03 PM

Status

Report sent

Description

Faulting Application Path: C:\Program Files\WindowsApps\Adobe.CC.XD_21.0.12.11_x64__adky2gkssdxte\XD.exe

Problem signature

Problem Event Name: MoAppCrash

Package Full Name: Adobe.CC.XD_21.0.12.11_x64__adky2gkssdxte

Application Name: praid:App

Application Version: 21.0.12.11

Application Timestamp: 5d261707

Fault Module Name: combase.dll

Fault Module Version: 10.0.18362.239

Fault Module Timestamp: b5f9adbd

Exception Code: e101000e

Exception Offset: 000000000003640a

OS Version: 10.0.18362.2.0.0.256.48

Locale ID: 1033

Additional Information 1: cdcb

Additional Information 2: cdcb1040b054ee92e628107625f319c5

Additional Information 3: b0d2

Additional Information 4: b0d2a2bdb8555b74890f7259b19a6140

Extra information about the problem

Bucket ID: 44d994cddac1335df5445915714bb3a1 (1532447721842783137)

2)

Source

Adobe XD

Summary

POFContextAppCrash

Date

‎7/‎19/‎2019 8:05 PM

Status

Report sent

Description

Adobe.CC.XD_adky2gkssdxte!App

Faulting Application Path: C:\Program Files\WindowsApps\Adobe.CC.XD_21.0.12.11_x64__adky2gkssdxte\XD.exe

Problem signature

Problem Event Name: POFContextAppCrash

Package Full name: Adobe.CC.XD_21.0.12.11_x64__adky2gkssdxte

Application name: praid:App

Application Version: 21.0.12.11

Error Code: 0xe101000e

Signature: e7eb4062f4ab5a9279691d7f2a1e9579

OS Version: 10.0.18362.2.0.0.256.48

Locale ID: 1033

Extra information about the problem

Bucket ID: 7361e16db84a8e8fcf921291854acd5c (2274901177991351644)

Hi Ahmed,

Sorry to hear that you're having trouble launching Adobe XD and thank you for sharing the details. I will try my best to help you with this. I'd like to confirm if you've tried the steps mentioned in this article:Adobe XD launches into a white screen on Windows . If that doesn't work, could you please share the OS and XD version of your machine?

Thanks,

Harshika