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Caelin5FEC
Participant
February 21, 2023
Question

Adobe XD gives error log when trying to open

  • February 21, 2023
  • 1 reply
  • 1017 views
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    1 reply

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    February 23, 2023

    Hi @Caelin5FEC,

     

    Sorry for the delay in response. Error code 0x00000004 can occur during XD installation due to corrupted files, insufficient permissions, or conflicts with other software. To fix this, try running the installer as an administrator, disabling antivirus software, checking installation files, checking for conflicts with other software. 

    Please also check this page: (no mapping for user data read) error, ca… - Apple Community which might help you.

     

    Let us know if you need further assistance. We'll be happy to assist.

     

    Thanks,

    Harshika

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    March 2, 2023

    Hi @Caelin5FEC,

     

    Hope you're doing well!

     

    We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance from us.

     

    We would be happy to help.

     

    Thanks,

    Harshika

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