Skip to main content
Participant
April 11, 2021
Answered

Adobe XD home page empty and I am not able to create new file.

  • April 11, 2021
  • 1 reply
  • 278 views

The home page is empty and I cannot create a new file. I have uninstalled the XD and Creative Cloud and reinstalled them more than 50 times for all sorts of little problems of XD.

    This topic has been closed for replies.
    Correct answer Hongze5FE2

    I solved it myself right after I post it. I share the tip with you.

    My system is MacOS Catalina 10.15.5

    Inside /Users/username/Library/Application Support/Adobe

    There's a folder "Adobe XD". Delete it.

    And restart the software.

    1 reply

    Hongze5FE2AuthorCorrect answer
    Participant
    April 11, 2021

    I solved it myself right after I post it. I share the tip with you.

    My system is MacOS Catalina 10.15.5

    Inside /Users/username/Library/Application Support/Adobe

    There's a folder "Adobe XD". Delete it.

    And restart the software.