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Participant
Apr 11, 2021 10:39 PM UTC
Answered

Adobe XD home page empty and I am not able to create new file.

The home page is empty and I cannot create a new file. I have uninstalled the XD and Creative Cloud and reinstalled them more than 50 times for all sorts of little problems of XD.

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    Hongze5FE2Correct answer
    Participant
    Apr 11, 2021 10:49 PM UTC

    I solved it myself right after I post it. I share the tip with you.

    My system is MacOS Catalina 10.15.5

    Inside /Users/username/Library/Application Support/Adobe

    There's a folder "Adobe XD". Delete it.

    And restart the software.

    1 reply

    Hongze5FE2AuthorCorrect answer
    Participant
    Apr 11, 2021 10:49 PM UTC

    I solved it myself right after I post it. I share the tip with you.

    My system is MacOS Catalina 10.15.5

    Inside /Users/username/Library/Application Support/Adobe

    There's a folder "Adobe XD". Delete it.

    And restart the software.

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