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Hongze5FE2
Participant
April 11, 2021
Answered

Adobe XD home page empty and I am not able to create new file.

  • April 11, 2021
  • 1 reply
  • 279 views

The home page is empty and I cannot create a new file. I have uninstalled the XD and Creative Cloud and reinstalled them more than 50 times for all sorts of little problems of XD.

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    Correct answer Hongze5FE2

    I solved it myself right after I post it. I share the tip with you.

    My system is MacOS Catalina 10.15.5

    Inside /Users/username/Library/Application Support/Adobe

    There's a folder "Adobe XD". Delete it.

    And restart the software.

    1 reply

    H
    Hongze5FE2AuthorCorrect answer
    Participant
    April 11, 2021

    I solved it myself right after I post it. I share the tip with you.

    My system is MacOS Catalina 10.15.5

    Inside /Users/username/Library/Application Support/Adobe

    There's a folder "Adobe XD". Delete it.

    And restart the software.

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