Skip to main content
Participant
August 22, 2023
Answered

Adobe XD is not available to download in creative cloud

  • August 22, 2023
  • 1 reply
  • 1628 views

Hi. We have an issue with downloading Adobe XD on Windows 10 using the CC app.

Last week I got a creative cloud license, Adobe XD is not available to download in the creative cloud, so you got a direct link to Adobe XD install but it is version 55 and I am not able to run plug-ins or update the app. Is it possible to get updated version 57 as I do not see it in my creative cloud?

    This topic has been closed for replies.
    Correct answer Spas K.

    Hey there. A few users reported a similar issue today, and seem to have resolved it by logging out of Creative Cloud and then logging back in. Could you try that and let us know if the issue is resolved?

    1 reply

    Spas K.
    Community Expert
    Spas K.Community ExpertCorrect answer
    Community Expert
    August 22, 2023

    Hey there. A few users reported a similar issue today, and seem to have resolved it by logging out of Creative Cloud and then logging back in. Could you try that and let us know if the issue is resolved?

    Participant
    August 22, 2023

    I just logged out and logged back in - nothing has changed, the Adobe XD is not listed in Creative Cloud