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juliette5C2D
Participant
Jun 11, 2021 10:50 AM UTC
Question

Adobe XD is not working properly, blurry and slow. It was working fine a few days ago.

Hello,
I can't use Adobe XD correctly. It worked perfectly a few days ago.
On another computer I can. (whether in the cloud or not my files work correctly).

The display is blurry and not fluid at all. I uninstalled the entire Adobe suite correctly then reinstalled. And I also tried several times to uninstall Adobe XD only.

Please help me!

Thanks for your answers.

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    5 replies

    Community Expert
    gianvitulanoCommunity Expert
    Community Expert
    Jun 11, 2021 11:16 AM UTC

    Hi Juliette,

    on which computer are you running Adobe XD? Does this problem happen with all files?

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    Giancarlo Vitulano
    juliette5C2DAuthor
    Participant
    Jun 11, 2021 1:21 PM UTC

    Hello !

    I am on an asus tuf gamer windows 10 (intel core i7 8th gen, geforce gtx). It works perfectly with all my software and does not lag on the witcher 3 for example.

    All my files are slow indeed, whether they are on the cloud or on my pc.

    Thanks for your answer

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    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    Jun 11, 2021 1:33 PM UTC

    Can you check your task manager and catch how many adobe xd apps are as background process? Do you have any lags with Disk or Memory when xd running?

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