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Participant
June 11, 2021
Question

Adobe XD is not working properly, blurry and slow. It was working fine a few days ago.

  • June 11, 2021
  • 1 reply
  • 936 views

Hello,
I can't use Adobe XD correctly. It worked perfectly a few days ago.
On another computer I can. (whether in the cloud or not my files work correctly).

The display is blurry and not fluid at all. I uninstalled the entire Adobe suite correctly then reinstalled. And I also tried several times to uninstall Adobe XD only.

Please help me!

Thanks for your answers.

    This topic has been closed for replies.

    1 reply

    Community Expert
    June 11, 2021

    Hi Juliette,

    on which computer are you running Adobe XD? Does this problem happen with all files?

    Participant
    June 11, 2021

    Hello !

    I am on an asus tuf gamer windows 10 (intel core i7 8th gen, geforce gtx). It works perfectly with all my software and does not lag on the witcher 3 for example.

    All my files are slow indeed, whether they are on the cloud or on my pc.

    Thanks for your answer

    Ares Hovhannesyan
    Community Expert
    Community Expert
    June 11, 2021

    Can you check your task manager and catch how many adobe xd apps are as background process? Do you have any lags with Disk or Memory when xd running?