Adobe XD keeps crashing

Forum|Forum|4 years ago
November 3, 2021
1 reply
325 views

When I try to open XD it opens up a file with it that I have no access to since it was a file in my cloud - the file has been deleted, but it keeps opening with the program. I cannot choose the file or close it down.

I have tried uninstalling everything, use earlier versions, delete my cache etc and nothing works.

Anyone who knows what to do to fix this issue? Because right now I am completely unable to use XD. I can't create new files, and I cannot open and edit existing ones.

This topic has been closed for replies.

Ares Hovhannesyan

Community Expert

Please review these notes. https://helpx.adobe.com/xd/help/migrate-design-systems-to-creative-cloud-libraries.html

Did this solve your problem?

L

LauraGrvAuthor

Participant

Hi thanks for the link, but no it doesn't solve the issue. XD still keeps crashing/not responding whenever I create a new document, or want to edit an existing one.

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