Adobe XD keeps crashing randomly.. error report attached

Question

I have searched the community to see if there are any similar errors, and you’ve not been able to find any
On the full, paid Creative Cloud suite.

Manage to get past the initial opening of the app but then it is crashing after about 5/10 mins of being in the program.

Restarted the Mac and uninstalled and reinstalled the XD application but still encountering the same issues

Any advice, Much appreciated

Rishabh_Tiwari · Answer

Hi there,

Sorry to hear about the trouble. Please uninstall XD using the Adobe XD Cleaner tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html and then re-install XD. If this doesn't help, please share system logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html by adding them to a shared location like Google Drive or DropBox and share the link through DM by clicking on my name.

Note: While sending DM please add this discussion link in the subject.

Regards

Rishabh

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