Adobe XD Lost access to all Cloud documents

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Lost full access to my cloud documents, as well as losing access to document history and the ability to have someone join the document as a contributor.

Spoke to colleagues I work with who have similar issues with the application based in India, specifically Chennai and Noida.

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Harshika Verma

Community Manager

Hi there,

Sorry to hear you are having trouble accessing the cloud documents in XD. Would you mind trying to open the cloud documents from here: https://assets.adobe.com/cloud-documents?

Let us know if you're able to see the files.

Thanks,

Harshika

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A

attonr19Author

Participating Frequently

Hi Harishika,

Nothing is in the file sections.

I checked the items shared with me but there is nothing there either. The last document shared with me was just 1 week ago and shows in my adobe CC desktop management app.

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