Adobe XD Lost access to all Cloud documents

Forum|Forum|5 years ago
October 8, 2020
1 reply
1249 views

Lost full access to my cloud documents, as well as losing access to document history and the ability to have someone join the document as a contributor.

Spoke to colleagues I work with who have similar issues with the application based in India, specifically Chennai and Noida.

This topic has been closed for replies.

Harshika Verma

Community Manager

Hi there,

Sorry to hear you are having trouble accessing the cloud documents in XD. Would you mind trying to open the cloud documents from here: https://assets.adobe.com/cloud-documents?

Let us know if you're able to see the files.

Thanks,

Harshika

A

attonr19Author

Participating Frequently

Hi Harishika,

Nothing is in the file sections.

I checked the items shared with me but there is nothing there either. The last document shared with me was just 1 week ago and shows in my adobe CC desktop management app.