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rajashekar24082007b36j
Participating Frequently
April 21, 2022
Question

Adobe XD MAC updated error message Progress is slower that usual. working on resolving the issue...

  • April 21, 2022
  • 1 reply
  • 1125 views

Hi I'm trying to update the adobe XD in MacBook Pro to the latest version but it isn't updating. show the message "Progress is slower that usual. working on resolving the issue..." and the status is waiting 

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    1 reply

    Chaitanya21936374hmkf
    Community Manager
    Chaitanya21936374hmkfCommunity Manager
    Community Manager
    April 21, 2022

    Hi rajashekar24082007b36j,

    Hope you are doing well and thanks for reaching out to us.

    Could you please try below steps, before to that make sure from Activity Monitor you quit all adobe related products:

    1. Sign Out from CCD

    2. Sign in back to CCD

    3. Relaunch CCD

    4. Try for the update.
    5. There might be chances of network issue as well, please do check before you try the above mentioned steps.

    Hope this may help you, to resolve your problem.

    Thanks,

    Chaitanya

      R
      rajashekar24082007b36jAuthor
      Participating Frequently
      April 21, 2022

      Hi Chaitanya,

       

      I have followed all the mentioned steps but the result is same iam unable to update any application throught CC

      Chaitanya21936374hmkf
      Community Manager
      Chaitanya21936374hmkfCommunity Manager
      Community Manager
      April 21, 2022

      Hi rajashekar24082007b36j,

      Could you please uninstall CCD by using cleaner tool "https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html" .

      And again install CCD and try installing the apps.

      Hope this will help.

       

      Thanks,

      Chaitanya

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