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December 11, 2018
Answered

Adobe XD não abre

  • December 11, 2018
  • 1 reply
  • 678 views

Hello,

The program opens in a white screen, loads for a few seconds and then closes

Please help me!

I'm Brazilian Portuguese

    This topic has been closed for replies.
    Correct answer Preran

    Can you try the solution in this document Adobe XD shows white screen after launch and crashes on Windows​ and let us know if it helped?

    Thanks,

    Preran

    1 reply

    Preran
    Community Manager
    Community Manager
    December 11, 2018

    I am assuming here that you are on Windows OS, because we are aware of crash issues with the 1809 version of Windows 10. Can you confirm that for us?

    We are documenting a solution for this issue, and we will post a link to the document here as soon as we have it ready. Stay tuned.

    Thanks,

    Preran

    December 12, 2018

    Yes

    GIF:

    Imgur

    Preran
    Community Manager
    PreranCommunity ManagerCorrect answer
    Community Manager
    December 14, 2018

    Can you try the solution in this document Adobe XD shows white screen after launch and crashes on Windows​ and let us know if it helped?

    Thanks,

    Preran