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Dec 11, 2018 1:01 PM UTC
Answered

Adobe XD não abre

Hello,

The program opens in a white screen, loads for a few seconds and then closes

Please help me!

I'm Brazilian Portuguese

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    Preran
    PreranCorrect answer
    Legend
    Dec 14, 2018 3:44 PM UTC

    Can you try the solution in this document Adobe XD shows white screen after launch and crashes on Windows​ and let us know if it helped?

    Thanks,

    Preran

    4 replies

    Preran
    Legend
    Dec 11, 2018 6:42 PM UTC

    I am assuming here that you are on Windows OS, because we are aware of crash issues with the 1809 version of Windows 10. Can you confirm that for us?

    We are documenting a solution for this issue, and we will post a link to the document here as soon as we have it ready. Stay tuned.

    Thanks,

    Preran

    Translate
    Dec 12, 2018 11:39 PM UTC

    Yes

    GIF:

    Imgur

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    Preran
    PreranCorrect answer
    Legend
    Dec 14, 2018 3:44 PM UTC

    Can you try the solution in this document Adobe XD shows white screen after launch and crashes on Windows​ and let us know if it helped?

    Thanks,

    Preran

    Translate