Adobe XD not compatible

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I also have an alert "Adobe XD not compatible" on my Adobe CC pannel despite my system complies with the requirements for Windows 10 (64-bit) stated on the Adobe XD webpage.

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volodymyrh39862970Correct answer

Inspiring

Please PM your Adobe ID, location, and phone number along with a URL of this post. To send a private message, click my picture and use the Message button. We will get in touch with you for investigation.

Thanks,

Preran

Thank you, this is no longer necessary.

I had to purchase a graphics adapter to solve the problem.

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Saif222575482g3q

Participant

xd is not compatible . version is x64 bit windows 10

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Rishabh_Tiwari

Legend

Hi there,

Sorry to hear about the trouble. Please try the suggestions shared here https://helpx.adobe.com/xd/kb/adobe-xd-not-compatible-on-windows-machine.html and let us know if this helps or if you need any further assistance.

Regards

Rishabh

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ihtishamu9634924

Participant

Is graphic card necessary to install adobe xd..

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Harshika Verma

Community Manager

Hi there,

Thank you for reaching out. Yes, you will need a graphics driver and make sure that it stays up to date by visiting the manufacturer's site. This will help ensure that you get the best possible performance from the XD app.

Please let us know if that answers your question.

Thanks,

Harshika

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