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KumarCN
KumarCN
Participant
Jul 1, 2020 10:52 AM UTC
Answered

Adobe XD - Not getting all 3 options under "Link Access"

In Adobe XD, while sharing prototype for developer, not able to get all 3 options (Public, Private & Password) under "Link Access" permission section. Currently I am getting "Anyone with the link" and "Only Invited People".

 

Also "Downloadable Assets" is disabled

 

Even after selecting "Only Invited People". Invitees are not able to view as it is asking to login.

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Jul 1, 2020 12:35 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. I checked it on my end and I am getting all the options so could you please try the steps shared below:

     

    1. Sign out of XD and Adobe CC Desktop app.
    2. Close CoreSync and all Adobe related processes from the Task Manager/Activity Monitor.
    3. Sign back in on Adobe CC Desktop app and launch XD from there and check again.

     

    If this doesn't help, please share a few more details like:

     

    • The version of XD and the Operating System.
    • Is it happening on every file or specific file?

     

    Regards

    Rishabh

    View reply

    4 replies

    jeanettel15755061
    jeanettel15755061
    Participant
    Sep 1, 2020 12:02 PM UTC

    Hello

    I am having the same problem and tried to solve it by performing the steps above. No luck.

    I am using the latest version of XD and just upgraded to Windows 10 Pro 2004.

    Regards

    Jeanette

    Translate
    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    Sep 8, 2020 7:19 PM UTC

    Hi Jeanette,

     

    Sorry to hear about the trouble. Please ensure that XD is updated to the latest version which is 32.2.22.2. In case if it is up to date, please check if it is happening on a specific file or multiple files? If it's happening on multiple files, please re-install the application and let us know if that helps or if you need any further assistance.

     

    Regards

    Rishabh

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    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Jul 20, 2020 8:10 PM UTC

    Hi KumarCN,

     

    We would like to follow up on your issue. Could you please confirm if your issue has been resolved? Please let us know if you need further assistance on the issue.

     

    We are here to help.

     

    Thanks,

    Harshika

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Jul 1, 2020 12:35 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. I checked it on my end and I am getting all the options so could you please try the steps shared below:

     

    1. Sign out of XD and Adobe CC Desktop app.
    2. Close CoreSync and all Adobe related processes from the Task Manager/Activity Monitor.
    3. Sign back in on Adobe CC Desktop app and launch XD from there and check again.

     

    If this doesn't help, please share a few more details like:

     

    • The version of XD and the Operating System.
    • Is it happening on every file or specific file?

     

    Regards

    Rishabh

    Translate
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