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Mrs-Kazz-Ward
Participant
October 29, 2021
Question

Adobe XD not opening at all since updating to MacOS Monterey

  • October 29, 2021
  • 7 replies
  • 2644 views

So i have come to work on a project this eveing after updating to MacOS Monterey and nothing is happening. XD WILL NOT open at all!! I have tried uninstalling, reinstalling, restarting the macbook and nothing!!

 

Hardware MacBook Pro M1 2020

Software XD 45.0.62

 

Have now back dated to XD 44.1.12 and this seems to have done the trick althought it is super slow to open up. This need resolving asap as it is effecting my day to day work and letting clients down.

      This topic has been closed for replies.

      7 replies

      A
      Anitaku3776941223j5
      Participant
      June 1, 2024

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      E
      estrenos37437515u9rj
      Participant
      May 16, 2024

      I am also facing the same problem.I was following this forum thedoramasmp4.com but could not find the right solution to my question.

      Geometry Dash Oficial
      Geometry Dash Oficial
      Participant
      May 5, 2024

      It sounds like you're encountering a frustrating issue with Adobe XD not opening after updating to MacOS Monterey. This can indeed disrupt your workflow and affect client commitments. Since you've already tried troubleshooting steps like uninstalling and reinstalling, as well as rolling back to a previous version of XD, it's evident that you're proactive about resolving the issue. Given that you're using a MacBook Pro M1 2020, compatibility with Monterey might be a factor to consider. Have you checked Adobe's support resources or community forums for any specific fixes or updates addressing this compatibility issue? It's crucial to ensure that your tools are seamlessly integrated with your operating system to maintain productivity. If the problem persists, reaching out to Adobe support directly could provide further insights or assistance in resolving this matter swiftly.

      Geometry Dash Oficial
      Geometry Dash Oficial
      Participant
      May 5, 2024

       Let's collaborate with geometrydashoficial to find a solution and keep our design projects running smoothly! #AdobeXD #MontereyIssues #CommunitySupport

      M
      muskl33031729vju4
      Participant
      October 19, 2023

      Hello Adobe XD community! I've noticed a common issue with XD not opening on macOS Monterey. I'm grateful for the insights and troubleshooting tips shared here. Let's collaborate with gt whatsapp download apk to find a solution and keep our design projects running smoothly! #AdobeXD #MontereyIssues #CommunitySupport

      M
      Malik320710948bn9
      Participant
      September 4, 2023

      Hey Adobe XD community! 🎨 I came across this post on the Adobe XD discussions, and it seems like there's a common issue with XD not opening on macOS Monterey. I appreciate the insights and troubleshooting tips shared here – it's a lifesaver for those of us facing this problem. Let's work together to find a solution and keep our design projects running smoothly! 💻🎉 #AdobeXD #MontereyIssues #CommunitySupport

      GB WhatsApp

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      summit5C74
      Participant
      November 6, 2021

      It is not possible to create a link in Adobe XD from MacOS Monterrey. I receive error 44:76 whenever I attempt to do so. I have already tried all the steps you suggest, but none worked. When I created the link on a Windows PC, it worked without any issues. It loads up to 79% on my Imac, but always throws an error of 44:76

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      summit5C74
      Participant
      November 11, 2021
      quote

      It is not possible to create a link in Adobe XD from MacOS Monterrey. I receive error 44:76 whenever I attempt to do so. I have already tried all the steps you suggest, but none worked. When I created the link on a Windows PC, it worked without any issues. It loads up to 79% on my Imac, but always throws an error of 44:76


      By @summit5C74

      Help me out if possible. 

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      November 11, 2021

      Hi summit5C74,

       

      We are sorry for the frustration. We would like to know if you are on the latest version of XD (XD 45). If yes, does that happen with all files or with a specific file?

       

      Is it possible for you to share the XD file with me over a private message so that we can investigate at our end? If yes, please upload the file to a shared location such as CC or Dropbox and share the URL with me over a PM.

       

      We will try our best to help.

       

      Thanks,

      Harshika

      Atul_Saini
      Community Manager
      Atul_SainiCommunity Manager
      Community Manager
      October 29, 2021

      Hi Mrs-Kazz-Ward,

       

      Thank you for reaching out to us; this is awful that you had to roll back to the previous version. I'll try my best to assist you here. 
      I'd like to know if you're using external display/devices with USB C/ Thunderbolt 3 port. If yes, please remove it and confirm if XD 45 is working fine. 

       

      Sorry if it is too much to ask. Please share the logs from your machine using this link -https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html. Once you have the logs, please upload them to CC or Dropbox and share the link via private message.  


      I am awaiting your response.

       

      ~Atul_Saini

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      golam0D44
      Participant
      November 4, 2021

      Hi Atul_Saini, 

      I am having the some issue. After updating my MaBook Silicon M1 from Bigsur to Monterey, I can not open Adobe XD any more. It tries to open and  fire a "Adobe XD quit unexpectedly" error and crush. I have uploaded my log on the adobe server.

      The following file has been uploaded on Adobe LogCollector Portal:

      File: AdobeLogs_20211104_185555_579-mac.zip

       

      Help me out if possible. 

      Thanks in advance.
      gmorshed

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