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Participant
Mar 9, 2023 1:12 PM UTC
Question

ADOBE XD NOT WORKING WINDOWS 11

Hi, I faced an issue with XD, it doesn't work at all. I've read the same issue happened with a lot of users and did every single step written by Adobe employees, But I faced the same issue with reset & repaire. I created a new user and signed out, then uninstalled all Adobe apps including Adobe creative cloud, moreover, I used the Adobe cleaner tool, then I restarted my laptop and reinstalled Creative cloud and XD... BUT unfortunately it's still crashes at 30 seconds and closed. I really need to work on it veeery soon! plz help!

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3 replies

Ares Hovhannesyan
Community Expert
Community Expert
Mar 9, 2023 7:18 PM UTC

What is your hardware?

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Participant
Mar 9, 2023 7:53 PM UTC

11th Gen core i5, procsser\ 8GB RAM  256GB SSD 

intel UHD Graphics\Windows 11

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Ares Hovhannesyan
Community Expert
Community Expert
Mar 12, 2023 6:22 PM UTC

Can you check Task Manager to see how many Adobe XD processes you have active?

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