Participant

Question

Adobe XD on the Creative Cloud

Forum|Forum|2 years ago
May 15, 2023
3 replies
1040 views

Hey !! I just installed the Creative Cloud app from the Microsoft Store and i cant fint Adobe XD anywhere. I need to install it for my class. Maybe you could help me ? Is it not available still ?

Download install and licensing

This topic has been closed for replies.

Spas K.

Community Expert

Adobe Xd is now only available if you have a subscription for the All Apps plan. Since the buttons on the apps on the screenshot you posted say "Try" and "Buy", I assume that's not the case.

A

ARKANGEL OMEGAAuthor

Participant

Yes you should try to pay for the plan and then install it.

Spas K.

Community Expert

I already have the plan. If you have paid for it and still don't have it - that's an issue.

Rishabh_Tiwari

Community Manager

Hi @ARKANGEL OMEGA ,

Thank you for reaching out. Would you mind sharing your Adobe ID through DM by clicking on my name? We'll try our best to assist you with this.

Thanks

Rishabh

J

Jan-Willem298887062ctd

Participant

Hi @Rishabh_Tiwari,

I'm having the same issue. On my Account page it shows that I should have access to the XD Starter Plan. But it does not show up in Creative Cloud desktop.

Screenshot of Account page:

Screenshot of CC Desktop:

Could I also DM you my ID to help out?

Chris W. Griffith

Community Expert

See the multiple threads on this issue in the forums. Adobe support will have to help, as they for some reason decided to continue to remove it from existance...

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