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Inspiring
December 18, 2019
Question

Adobe XD on windows is running slow.

  • December 18, 2019
  • 5 replies
  • 1663 views

I have a project with ~30 artboards and ~30 components each with a couple states, and it's chugging on my powerful gaming Windows PC. Panning, Zooming, Moving artboards around, just stutters a lot.

 

Is this a regression in the latest version of AdobeXD that is being looked at?

 

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5 replies

Participating Frequently
January 12, 2022

Hi.
I'm having this slowness problem for many years, and it is absolutely always present when zooming or paning.

My machine is not bad (i7 cpu, SSD's, 32gb RAM, Nvidia 1050Ti gpu, Gigabit connection) and I keep my Windows up to date with studio graphics drivers (or sometimes game drivers) also up to date, but it only happened briefly with some version 2x.xx where this jerkyness didn't happened.

It is not a problem with heavy files or many components, even 2-3 artboards without components can impact the performance. Zooming and paning is slow and jerky. I use mostly local files because they are couple of percentages faster than online ones, but I use cloud ones too.

Over the years I tried to uninstall it completely, clean it, install older versions. Nothing.
And now I really can't take it anymore and thinking of switching to Figma where this never happens.
My logs are these: AdobeLogs_20220111_090953_661-win-GS.zxp
Please Adobe, can you help me out?

italosan
Community Expert
Community Expert
December 23, 2019

Hi, Still having problems with Adobe XD? Keep us updated

monterxz
Inspiring
January 2, 2020

Hi, slightly different problem here - I have a file with 580 artboards and don't know how much symbols.

more details here

HARSHIKA_VERMA
Community Manager
Community Manager
December 19, 2019

Hi Sammy,

 

We are sorry to hear you are having trouble using Adobe XD. Would you mind checking the latest update to your graphic card driver & see if that helps? We would request you to please confirm if you have the XD version (25.1).

 

We will try our best to help.

 

Thanks,

Harshika

 

husiena86121402
Participant
December 19, 2019

check your plugins I think usign a lot of them cause slow & Crash !

Inspiring
December 18, 2019

I'm using latest public versions of WIndows 10 and AdobeXD