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sammyg58118447
Inspiring
Dec 18, 2019 10:56 PM UTC
Question

Adobe XD on windows is running slow.

I have a project with ~30 artboards and ~30 components each with a couple states, and it's chugging on my powerful gaming Windows PC. Panning, Zooming, Moving artboards around, just stutters a lot.

 

Is this a regression in the latest version of AdobeXD that is being looked at?

 

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    6 replies

    BemBem
    Participating Frequently
    Jan 12, 2022 7:14 AM UTC

    Hi.
    I'm having this slowness problem for many years, and it is absolutely always present when zooming or paning.

    My machine is not bad (i7 cpu, SSD's, 32gb RAM, Nvidia 1050Ti gpu, Gigabit connection) and I keep my Windows up to date with studio graphics drivers (or sometimes game drivers) also up to date, but it only happened briefly with some version 2x.xx where this jerkyness didn't happened.

    It is not a problem with heavy files or many components, even 2-3 artboards without components can impact the performance. Zooming and paning is slow and jerky. I use mostly local files because they are couple of percentages faster than online ones, but I use cloud ones too.

    Over the years I tried to uninstall it completely, clean it, install older versions. Nothing.
    And now I really can't take it anymore and thinking of switching to Figma where this never happens.
    My logs are these: AdobeLogs_20220111_090953_661-win-GS.zxp
    Please Adobe, can you help me out?

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      italosan
      Community Expert
      italosanCommunity Expert
      Community Expert
      Dec 23, 2019 11:33 AM UTC

      Hi, Still having problems with Adobe XD? Keep us updated

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      monterxz
      monterxz
      Inspiring
      Jan 2, 2020 12:27 PM UTC

      Hi, slightly different problem here - I have a file with 580 artboards and don't know how much symbols.

      more details here

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      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Dec 19, 2019 1:06 PM UTC

      Hi Sammy,

       

      We are sorry to hear you are having trouble using Adobe XD. Would you mind checking the latest update to your graphic card driver & see if that helps? We would request you to please confirm if you have the XD version (25.1).

       

      We will try our best to help.

       

      Thanks,

      Harshika

       

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      husiena86121402
      husiena86121402
      Participant
      Dec 19, 2019 7:59 AM UTC

      check your plugins I think usign a lot of them cause slow & Crash !

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        sammyg58118447Author
        Inspiring
        Dec 18, 2019 10:57 PM UTC

        I'm using latest public versions of WIndows 10 and AdobeXD

         

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