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Participant
January 13, 2021
Answered

Adobe XD performance is really bad with graphic tablet

  • January 13, 2021
  • 1 reply
  • 585 views

I have just starting using Adobe XD and I realized it's really slow when used with a graphic tablet. I use a Wacom pro 3 tablet as my mouse as I also so some graphics.

 

I tried dragging an object just across the screen and it moved really slowly and/or execute at least 3 seconds later. Just moving around the cursor was also very painful. It got better than I used the trackpad but it still isn't the same as I would normally move my cursor across my screen. 

Is anyone experiencing the same issue when using a graphic tablet?

This topic has been closed for replies.
Correct answer Rishabh_Tiwari

Hi Erica,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening while working on a specific file or multiple files?
  3. Please try resetting Tablet's preferences and then check how it goes.

 

Regards

Rishabh

1 reply

Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
January 13, 2021

Hi Erica,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening while working on a specific file or multiple files?
  3. Please try resetting Tablet's preferences and then check how it goes.

 

Regards

Rishabh

Participant
January 18, 2021

Thank you for replying.

Resetting the Tablet's preferences worked! Thank you

Rishabh_Tiwari
Legend
January 19, 2021

Glad to hear that, Erica! Feel free to reach out if you have any other issues or questions in the future.