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bbarrosog
Participant
October 25, 2020
Answered

Adobe XD problem with co-edit function.

  • October 25, 2020
  • 1 reply
  • 451 views

 

My coworker and I decided to add the new ADOBE XD document co-editing feature to our workflow. He created the project and I tried to access it but it was impossible. XD threw me an error saying that he could not open the document. we both have the same version of XD.

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi there,

     

    Sorry to hear about the trouble. Please ensure that the version of XD is 34.1.12.9. In case if it is, please share check if this is happening on multiple files or a specific file? You can also try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quot-or-error-47-while-opening-the-cloud/m-p/10409941?page=1

     

    Regards

    Rishabh

    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    October 27, 2020

    Hi there,

     

    Sorry to hear about the trouble. Please ensure that the version of XD is 34.1.12.9. In case if it is, please share check if this is happening on multiple files or a specific file? You can also try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quot-or-error-47-while-opening-the-cloud/m-p/10409941?page=1

     

    Regards

    Rishabh

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