Skip to main content
bbarrosog
Participant
Oct 25, 2020 2:32 AM UTC
Answered

Adobe XD problem with co-edit function.

 

My coworker and I decided to add the new ADOBE XD document co-editing feature to our workflow. He created the project and I tried to access it but it was impossible. XD threw me an error saying that he could not open the document. we both have the same version of XD.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Oct 27, 2020 7:46 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Please ensure that the version of XD is 34.1.12.9. In case if it is, please share check if this is happening on multiple files or a specific file? You can also try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quot-or-error-47-while-opening-the-cloud/m-p/10409941?page=1

     

    Regards

    Rishabh

    View reply

    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Oct 27, 2020 7:46 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Please ensure that the version of XD is 34.1.12.9. In case if it is, please share check if this is happening on multiple files or a specific file? You can also try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quot-or-error-47-while-opening-the-cloud/m-p/10409941?page=1

     

    Regards

    Rishabh

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices