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Stál30631630t2xv
Participant
June 21, 2023
Question

Adobe XD - product unavailable

  • June 21, 2023
  • 1 reply
  • 353 views

Hello! I can't download Adobe XD in Hungary. I have Creative Cloud, and Photoshop and Illustrator work perfectly, but with XD, I'm getting this error message:

Product unavailable.

We’re sorry, but the specified product or promotion could not be found; it may have expired or it may not be available in your country or region (Hungary). If you believe this message to be in error, please call Adobe Phone Sales at +44 203 0277 764 to place your order.

 

What could be the problem?

    This topic has been closed for replies.

    1 reply

    Dan Rodney
    Community Expert
    Dan RodneyCommunity Expert
    Community Expert
    June 21, 2023

    Last year Adobe announced their intent to purchase Figma, so they've ended Adobe XD. XD is only getting minor life-support updates and has been removed so people can no longer get new memberships for it (it's only available for those who have it). If you should be seeing XD in your account because you already had it, there is an issue that many people are facing which you can read more about in this post Cannot find a download link or the app in CC for A... - Adobe Support Community

     

    I'd recommend switching to Figma (which is better) as soon as possible. One thing to keep in mind is that Adobe has not yet purchased Figma, because the purchase must still be approved by the the US and EU governments.

     

     

    — Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor
    S
    Stál30631630t2xvAuthor
    Participant
    June 21, 2023

    "Thank you very much for the information! You helped a lot, so now I understand why it wasn't working!"

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