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zdenc69545161
zdenc69545161
Inspiring
December 4, 2020
Question

Adobe XD project synchronizing too slow

  • December 4, 2020
  • 1 reply
  • 301 views

Hi, i try to save my current Adobe XD project as Cloud Document to Libraries. But now I am waiting 2 hours & still is saving!!!!! XD file size is around 280MB. Its eat all my internet speed & I can nothing to do. Where is a problem? Thanks

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    1 reply

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    December 4, 2020

    Hi there,

     

    Sorry to hear about the trouble, we'll try our best to help you with it. Could you please try the steps shared below:

     

    1. Sign out of XD and Adobe CC Desktop app.
    2. Close CoreSync and all Adobe related processes from Task Manager/Activity Monitor.
    3. Sign back in on the Adobe CC Desktop app and launch Adobe XD from there and check again if it works or not.

     

    If this doesn't help, please share a few more details like:

     

    • A screenshot of the About XD info page.
    • The version of the Operating System.
    • Is this happening with a specific file or multiple files?
    • Are you connected to a private network or a managed network like a work or school network?

     

    Regards

    Rishabh

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