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alfonsos55160589
Participant
July 5, 2021
Answered

Adobe XD prototypes not working on IIS Server.

  • July 5, 2021
  • 1 reply
  • 381 views

I export the ADOBE XD Prototype to an IIS Server. There I see a blank Page with a header and a rotating "wait-Indicator" and nothing happens.

The same export to an apachi server does work.

What can I do to make it work in IIS?

 

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Correct answer Harshika Verma

Hi alfonsos55160589,

 

Thank you for reaching and sorry for the trouble. We would request you to please check if there are any issues with the web browser and try the steps suggested here: https://helpx.adobe.com/uk/xd/kb/issue-view-web-prototypes.html

 

You can also check if your servers have enabled the network endpoint required for XD as mentioned here: https://helpx.adobe.com/enterprise/kb/network-endpoints.html

 

For further assistance, please raise a ticket with our Enterprise support team and initiate a chat with them.

 

Hope it helps.

 

Thanks,

Harshika

1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
July 5, 2021

Hi alfonsos55160589,

 

Thank you for reaching and sorry for the trouble. We would request you to please check if there are any issues with the web browser and try the steps suggested here: https://helpx.adobe.com/uk/xd/kb/issue-view-web-prototypes.html

 

You can also check if your servers have enabled the network endpoint required for XD as mentioned here: https://helpx.adobe.com/enterprise/kb/network-endpoints.html

 

For further assistance, please raise a ticket with our Enterprise support team and initiate a chat with them.

 

Hope it helps.

 

Thanks,

Harshika