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Participant
October 2, 2020
Question

Adobe XD screen turns black on clicking desktop preview

  • October 2, 2020
  • 1 reply
  • 370 views

Hope all is well, I'm facing issue with adobe xd desktop preview tool. Steps to reproduce the issue

  1. Draw or type anything on artboard
  2. I click preview desktop, the preview appears for few milliseconds and the screen goes black
  3. I move my mouse pointer to the top, the close, minimize and fullscreen option bar collapses and then the screen is back to normal displaying the preview.

Facing this issue for a month now. I even deleted and reinstalled XD still issue persist.

 

OS: macOS Catalina 10.15.7

MacBook Pro Retina 13inch early 2020. 

 

Thank you in advance for any solution that's provided. 

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1 reply

Participant
October 2, 2020

Edit: It's MacBook early 2015. Unable to edit the original post