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Philip_123456789
Participant
Oct 20, 2022 9:34 AM UTC
Question

Adobe XD - shared prototype does not show in browser

Dear forum,

I am trying to share a prototype as HTML to my webpage using XD's share function. However, I keep getting the error message below.

I have tried with different browsers, so I am quite confident that the issues lies somewhere within XD.

Anyone know how to solve this? Thanks.

 

/Philip

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7 replies

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
Oct 20, 2022 7:37 PM UTC

Hi @Philip_123456789,

 

Sorry to hear you're unable to open the prototype in the browser. Could you please try the steps recommended in this article: https://helpx.adobe.com/sea/xd/kb/issue-view-web-prototypes.html and let us know if that helps?

 

You may also try opening the prototype in a different browser.

 

Let us know if that works. We're here to help.

 

Thanks,

Harshika

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Philip_123456789Author
Participant
Oct 24, 2022 6:54 AM UTC

Hi Harshika,

 

Yes I have tried in different browsers (with both hardware acceleration and Web GL enabled) but still the problem remains. Could it possible be an issue with my XD setup?

 

/Philip

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Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
Oct 25, 2022 3:16 PM UTC

Sorry for the delay in response, and thanks for trying the steps suggested, @Philip_123456789.  Could you please share the link with me so that I can check on my end?

 

I will try my best to help.

 

Thanks,

Harshika

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