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Philip_123456789
Participant
October 20, 2022
Question

Adobe XD - shared prototype does not show in browser

  • October 20, 2022
  • 1 reply
  • 702 views

Dear forum,

I am trying to share a prototype as HTML to my webpage using XD's share function. However, I keep getting the error message below.

I have tried with different browsers, so I am quite confident that the issues lies somewhere within XD.

Anyone know how to solve this? Thanks.

 

/Philip

This topic has been closed for replies.

1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
October 20, 2022

Hi @Philip_123456789,

 

Sorry to hear you're unable to open the prototype in the browser. Could you please try the steps recommended in this article: https://helpx.adobe.com/sea/xd/kb/issue-view-web-prototypes.html and let us know if that helps?

 

You may also try opening the prototype in a different browser.

 

Let us know if that works. We're here to help.

 

Thanks,

Harshika

P
Philip_123456789Author
Participant
October 24, 2022

Hi Harshika,

 

Yes I have tried in different browsers (with both hardware acceleration and Web GL enabled) but still the problem remains. Could it possible be an issue with my XD setup?

 

/Philip

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
October 25, 2022

Sorry for the delay in response, and thanks for trying the steps suggested, @Philip_123456789.  Could you please share the link with me so that I can check on my end?

 

I will try my best to help.

 

Thanks,

Harshika

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