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Shih Yi5E29
Participant
Sep 17, 2020 1:46 AM UTC
Answered

Adobe XD shows [you are entitled to use XD in simplified chinese]

So obviously my macbook system is in english, and i've tried to use every method including manually setting the language in system preferneces. When I do, it automatically has a screen that shows "you are entitled to use XD in simplified chinese] and only asks me to "ok" and quit.

 

help???

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Harshika Verma
Harshika VermaCorrect answer
Community Manager
Sep 17, 2020 2:20 PM UTC

Hi there,

 

Thank you for reaching out. We would like to know if you are on enterprise license. Which country is associated with the account? Please see this post: https://community.adobe.com/t5/enterprise-teams/design-xd-changed-to-chinese-and-language-setting-is-unavailable-greyed-out/td-p/10900855?page=1

 

Let us know if that helps.

 

Thanks,

Harshika

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1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
Sep 17, 2020 2:20 PM UTC

Hi there,

 

Thank you for reaching out. We would like to know if you are on enterprise license. Which country is associated with the account? Please see this post: https://community.adobe.com/t5/enterprise-teams/design-xd-changed-to-chinese-and-language-setting-is-unavailable-greyed-out/td-p/10900855?page=1

 

Let us know if that helps.

 

Thanks,

Harshika

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