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Q
Quadri24968409qcet
Participant
June 26, 2022
Answered

Adobe XD stuck at logo page

  • June 26, 2022
  • 2 replies
  • 356 views

i have downloaded and installed adobe twice now. it keeps getting stuck on the loading page. Im using windows 10. what can be done please

 

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    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi @Quadri24968409qcet ,

     

    We're so sorry to hear about the trouble. In addition to what @Spas K.  suggested, please try the suggestions shared in this discussion and let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

    2 replies

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity ManagerCorrect answer
    Community Manager
    June 28, 2022

    Hi @Quadri24968409qcet ,

     

    We're so sorry to hear about the trouble. In addition to what @Spas K.  suggested, please try the suggestions shared in this discussion and let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

      Spas K.
      Community Expert
      Spas K.Community Expert
      Community Expert
      June 26, 2022

      Hi there, some users with a similar issue reported that when they start Adobe Xd from the Start menu, rather than from the CC app, it starts properly. Have you tried that?

       

      Let us know if that doesn't work out, and we'll try to find another solution.

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