Adobe XD stuck at logo page

Question

i have downloaded and installed adobe twice now. it keeps getting stuck on the loading page. Im using windows 10. what can be done please
 
{Renamed By MOD}

Rishabh_Tiwari · Accepted Answer

Hi @Quadri24968409qcet ,

We're so sorry to hear about the trouble. In addition to what @Spas K. suggested, please try the suggestions shared in this discussion and let us know if this helps or if you need any further assistance.

Regards

Rishabh

Spas K. · Answer

Hi there, some users with a similar issue reported that when they start Adobe Xd from the Start menu, rather than from the CC app, it starts properly. Have you tried that?

Let us know if that doesn't work out, and we'll try to find another solution.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.