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tomcaklos
Participant
Mar 17, 2022 10:38 AM UTC
Question

Adobe XD Stuck on loading screen - happens twice a week at least

Hello, I have trouble with Adobe XD. IT basically freezes in loading screen (see image at the bottom).

 

You know, it's really a pain when I have to re-install Adobe XD every week at least once when this happens. Nothing else seems to work.

 

Could you guys advise me on how to solve this issue once for all?

 

It happens really often - I basically become stuck at this screen and nothing else happens..

 

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      3 replies

      italosan
      Community Expert
      italosanCommunity Expert
      Community Expert
      Mar 17, 2022 11:20 AM UTC

      Hi, try to take a look at this thread: https://community.adobe.com/t5/adobe-xd-discussions/adobe-xd-crashes-white-screen-on-launch-on-windows-10-machine/m-p/11346896/page/14

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      tomcaklosAuthor
      Participant
      Mar 19, 2022 1:13 PM UTC

      Hello, nothing works at all. I tried reinstall - allow updates and etc.. It always goes well for once, but then again next day freeze. I am really tired of this happening. For ex. right now again, this is 3th time that it happened in the span of 2 days. Could you help me please?

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        Omnia Osman
        Participant
        Mar 17, 2022 10:59 AM UTC

        I have the same problem. I uninstall XD several times and the problem is still there.

        I need quick help, please.

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