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Loic De Tudigo
Participant
Nov 12, 2021 11:09 AM UTC
Answered

Adobe XD v.45 : Lottie animation not showing on sharing link

Hello everyone, I have a problem with lottie animation, it does not play or show when I create a test link, but everything is fine in Adobe XD itself!

 

Here is some of the spec that you may want :
- Windows Pro 21H1

- Adobe Xd v45.0.62

- Google Chrome (but the bug is still present on Edge.)
- Screen sharing option :

 

Screen of my prototype in Xd :

Screen of the prototype web page :

 

Can someone help me ? I'm doing something wrong ?

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Jenny Schmidt
Jenny SchmidtCorrect answer
Participant
Jan 5, 2022 9:46 AM UTC

I was able to fix it, since I convertetd my text-layers to path. Now the Animation is displayed. Maybe this will help you as well.

7 replies

Jenny Schmidt
Participant
Jan 5, 2022 8:06 AM UTC

Hi

I have the same issue. Any updates on that?

 

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Loic De Tudigo
Participant
Jan 5, 2022 8:35 AM UTC

Sadly no.

I founded a way out put it wasn't optimal. So actually the bug come from the preview. By skipping the screen where the animation is and comming back it seems to work 1 time on 3... So good luck to you.

PS : I only had this bug on 1 doc. The others work perfecly. Try to duplicate the doc and create an new shared link... It could work.

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Jenny Schmidt
Jenny SchmidtCorrect answer
Participant
Jan 5, 2022 9:46 AM UTC

I was able to fix it, since I convertetd my text-layers to path. Now the Animation is displayed. Maybe this will help you as well.

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Ares Hovhannesyan
Community Expert
Community Expert
Nov 12, 2021 2:27 PM UTC

Check that Lottie file interaction mode , if it is set to play automatically?

Does it play when you preview it in XD?

 

 

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Loic De Tudigo
Participant
Nov 12, 2021 4:33 PM UTC

The interaction mode is set to "play automatically" and it does play on my Xd preview. But not on the web preview.

 

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