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andreys73761708
Participant
Oct 26, 2020 7:50 AM UTC
Question

adobe xd v34 not responding at launch (on windows 10 surface pro6)

after the last update v34 the working process is Imposible. while i try to open document it freezes exactly after opening without any actions. it just launchs  loading document and Stuck at begining. that happens only on windiws laptop (surface pro 6) , on a mac its absolutely fine 

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    4 replies

    andreys73761708Author
    Participant
    Oct 26, 2020 10:48 AM UTC

    the problem wos solved  by making all components local from a component library

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    andreys73761708Author
    Participant
    Oct 26, 2020 8:08 AM UTC

    Cpu usage is taking up to 100% and the memmory usage takes up to 6GB  and kills the perfomance of my surface pro 6 (its not responding) , if i close XD with task manager  the perfomance comes in a regular way.

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    monterxz
    monterxz
    Inspiring
    Oct 26, 2020 8:42 AM UTC

    I'm not sure about laptops, you can see mine here (Adobe XD uses 28 GB of RAM for me) https://community.adobe.com/t5/adobe-xd/adobe-xd-ram-issues-again/td-p/11531050?page=1

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    andreys73761708Author
    Participant
    Oct 26, 2020 7:52 AM UTC

    task manager looks like Adobe xd takes all of my ramm and its impossible to do anything

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