Adobe XD Version 34.1.12.9 - not able to create or update prototype link

Forum|Forum|3 years ago
September 19, 2022
2 replies
530 views

Hi,

I am not able to generate or update the prototype sharing link. it was working previeously and suddenly stopped working.

Any solution?

This topic has been closed for replies.

Harshika Verma

Community Manager

Hi @25856647tyez,

Thank you for reaching out. In addition to what our expert has asked, please share the screenshot of the About XD info page from the Menu. Please try copy-pasting the prototype into a new file and then try creating a new link.

Let us know if that helps.

Thanks,

Harshika

2

25856647tyezAuthor

Participant

tried everything still getting the same error.

G

gianvitulano

Community Expert

Hi,

have you also tried to do a new installation of Adobe XD? Try using the Creative Cloud Cleaner tool to uninstall the software.

G

gianvitulano

Community Expert

Hi,

does this problem occur with all files? Have you tried updating Adobe XD?

2

25856647tyezAuthor

Participant

yes, with all the files. even after updating it as well.

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