Adobe xd very slow on ASUS laptop

Question

Hi

Adobe xd works very slow on ASUS Q304UAK.

Adobe xd hangs 3 times everytime i open it before it starts working. And then also work very slow. Especially after feb onwards. I was thinking of buying the paid version but now i dont know if I should .

Rishabh_Tiwari · Answer

Hi Kiran,

Sorry to hear about the trouble. In addition to the details asked by Italoson, could you please share a few more details like:

Is this happening while working on a specific file or multiple files?
If it's happening on every launch and multiple files, I'll recommend, uninstalling the application using the Adobe Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html and once it's uninstalled, please re-install the application.
If this doesn't help, please share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

Regards

Rishabh

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.