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Ademar F.
Participant
June 28, 2023
Answered

Adobe XD vibrancy / resolution problem / high sharpness / low quality of XD elements

  • June 28, 2023
  • 1 reply
  • 330 views

Explanation: When I open XD at Home Page as shown below and when I'm using to create/edit something, the Home and Tool Bar (not limited to it) starts to get that appearance over a few seconds, like the elements of the program is begining to degrade. It degrades to a certain point then stays like that until closed, minimized or hovered by the mouse, but will degrade again. At the moment I've only seen this problem in my laptop using Adobe XD and Bitwarden. If I hover a clickable text element with my mouse, it'll fix but return to bad state after a few seconds.

 

I don't know where the problem lies and I need assistance to keep working.

 

I use a monitor as a principal video and the laptop screen is secondary.

Specs: i7 7700HQ, mainboard 0P84C9 A01, 24GB of RAM, Geforce 1050ti 4gb

This topic has been closed for replies.
Correct answer Ademar F.

Hey, thanks for the response. I use both at the main and external monitor and the problem still occurred.

Happily, I fixed the problem. 

 

Something about the laptop having two GPUs and a NVIDIA Control Panel ocnfiguration that I changed previously and broke rendering of certain programs. I reseted back to default and is working properly now.

1 reply

Community Expert
July 1, 2023

Hi Ademar,

do you use Adobe XD mainly on external monitor? How is the monitor connected to your PC (cable, usb hub, etc)? Have you checked if there are any drivers available for the graphics card?

Ademar F.
Ademar F.AuthorCorrect answer
Participant
September 26, 2023

Hey, thanks for the response. I use both at the main and external monitor and the problem still occurred.

Happily, I fixed the problem. 

 

Something about the laptop having two GPUs and a NVIDIA Control Panel ocnfiguration that I changed previously and broke rendering of certain programs. I reseted back to default and is working properly now.