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S24577884xfbs
Participating Frequently
May 25, 2022
Answered

ADOBE XD We can’t verify your subscription status issue

  • May 25, 2022
  • 1 reply
  • 1447 views

Why adobe is still not able to resolve this issue till date. Now its may 2022, am using enterprise account still getting "We can’t verify your subscription status." while opening ADOBE XD. Seriously do you think your customers as joke? why you are still reluctant to resolve this over the years. are we not paying the money you are asking? we need answers and fixes. Do fix it!!!

    This topic has been closed for replies.
    Correct answer HARSHIKA_VERMA

    Dear Harshika,

    Am using windows 10, tried the methods shared. But it is showing the same message of cant verify the subscription. 


    Thanks for the confirmation, @S24577884xfbs. Would you mind checking if there is any pending windows update? If not, please get in touch with us directly using our contact us page so that we can help you remotely on a 1:1 basis.

     

    Thanks,

    Harshika

    1 reply

    italosan
    Community Expert
    italosanCommunity Expert
    Community Expert
    May 25, 2022

    Hi, we're sorry you're having trouble with Adobe XD. We understand your frustration and will do what we can to help you. Have you tried logging in and out of your Adobe account?

      S
      S24577884xfbsAuthor
      Participating Frequently
      May 25, 2022

      Hi, i have tried all possible solutions that has been shared, but still the issue persists!

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